All Systems Operational

Arcserve Cloud Console (Cloud Direct / UDP) Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct Operational
90 days ago
99.93 % uptime
Today
Arcserve Cloud Direct JP ? Operational
90 days ago
99.98 % uptime
Today
Arcserve Cloud Direct US-CA ? Operational
90 days ago
99.8 % uptime
Today
Arcserve Cloud Direct US-NY ? Operational
90 days ago
99.98 % uptime
Today
Arcserve Cloud Direct UK ? Operational
90 days ago
99.98 % uptime
Today
Arcserve Cloud Direct DraaS UK/EMEA ? Operational
Arcserve Cloud Direct DraaS USA ? Operational
Arcserve UDP Cloud Hybrid Operational
90 days ago
99.81 % uptime
Today
Arcserve UDP Cloud Hybrid AWS ? Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid JP ? Operational
90 days ago
99.98 % uptime
Today
Arcserve UDP Cloud Hybrid US-CA ? Operational
90 days ago
99.29 % uptime
Today
Arcserve UDP Cloud Hybrid UK ? Operational
90 days ago
99.98 % uptime
Today
OneSystem - onesystem.storagecraft.com Operational
90 days ago
100.0 % uptime
Today
OneSystem - onesystem.exablox.com Operational
90 days ago
100.0 % uptime
Today
Management Portals Operational
90 days ago
100.0 % uptime
Today
License Management Portal EU ? Operational
90 days ago
100.0 % uptime
Today
License Management Portal US ? Operational
90 days ago
100.0 % uptime
Today
Arcserve License Portal – AERP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Completed - The scheduled maintenance has been completed.
Apr 3, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 16:00 UTC
Scheduled - As part of our continued efforts to provide stable services, we will be performing software updates to the Cloud Direct infrastructure. Brief periods of unresponsiveness may be experienced during this time.

Maintenance Start Time: April 3, 2025 @ 16:00 PM UTC
Maintenance End Time: April 3, 2025 @ 18:00 PM UTC

For any additional queries, please contact us through: https://support.arcserve.com

Regards,
Arcserve Support

Mar 31, 17:01 UTC
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Completed - This scheduled maintenance has been completed successfully. All systems are operational.

Regards,
Arcserve Support

Mar 26, 17:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 16:00 UTC
Scheduled - As part of our continued efforts to provide stable services, we will be performing software updates to the Cloud Direct infrastructure. Brief periods of unresponsiveness may be experienced during this time.

Maintenance Start Time: Mar 26, 2025 @ 16:00 PM UTC
Maintenance End Time: Mar 26, 2025 @ 20:00 PM UTC

For any additional queries, please contact us through: https://support.arcserve.com

Regards,
Arcserve Support

Mar 24, 16:17 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025
Resolved - This incident has been resolved.
Mar 24, 19:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 17:37 UTC
Update - We are continuing to investigate this issue.
Mar 24, 16:14 UTC
Update - We are continuing to investigate the issue.
Mar 24, 10:18 UTC
Investigating - A number of customers utilizing our US Data Centre may experience delays or issues performing replications to Arcserve Cloud. Our engineering team is working to restore service, and we will provide periodic updates.
Mar 23, 05:01 UTC
Mar 23, 2025
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.