All Systems Operational

Uptime over the past 90 days. View historical uptime.
Arcserve Cloud Console (Cloud Direct / UDP) Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct Operational
90 days ago
99.97 % uptime
Today
Arcserve Cloud Direct JP Operational
90 days ago
99.97 % uptime
Today
Arcserve Cloud Direct US-CA Operational
90 days ago
99.97 % uptime
Today
Arcserve Cloud Direct US-NY Operational
90 days ago
99.97 % uptime
Today
Arcserve Cloud Direct UK Operational
90 days ago
99.97 % uptime
Today
Arcserve Cloud Direct DraaS UK/EMEA Operational
Arcserve Cloud Direct DraaS USA Operational
Arcserve UDP Cloud Hybrid Operational
90 days ago
99.97 % uptime
Today
Arcserve UDP Cloud Hybrid AWS Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid JP Operational
90 days ago
99.91 % uptime
Today
Arcserve UDP Cloud Hybrid US-CA Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid UK Operational
90 days ago
100.0 % uptime
Today
OneSystem - onesystem.storagecraft.com Operational
90 days ago
100.0 % uptime
Today
OneSystem - onesystem.exablox.com Operational
90 days ago
100.0 % uptime
Today
Management Portals Operational
90 days ago
100.0 % uptime
Today
License Management Portal EU Operational
90 days ago
100.0 % uptime
Today
License Management Portal US Operational
90 days ago
100.0 % uptime
Today
Arcserve License Portal – AERP Operational
90 days ago
100.0 % uptime
Today
Arcserve Academy Operational
90 days ago
100.0 % uptime
Today
Arcserve Academy Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 20, 2026

No incidents reported today.

May 19, 2026
Arcserve Planned Maintenance Notification: Cloud Hybrid instances JP, starting on May 19, 2026, 03:30 am (UTC) - 2026年 05月 19日(火) pm 12:30 (日本時間)
Completed - The scheduled maintenance has been completed.
May 19, 14:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:30 UTC
Scheduled - お客様各位

平素より、弊社 Arcserve UDP Cloud Hybrid をご利用頂き誠にありがとうございます。
この度 Arcserve では、クラウド サービスに関連するメンテナンスを以下の通り予定しております。



[期間]
2026年05月19日(火) 12:30 - 2026年05月19日(火) 22:30 (日本時間)

[対象]
JPN (東日本) リージョン
JPN (西日本) リージョン

[内容/影響]
本メンテナンスでは、セキュリティ更新プログラムを予定しております。
お客様ご利用製品についての影響については以下をご確認ください。


* 期間中、該当インスタンスへのアクセスおよびレプリケート ジョブが断続的に停止する可能性があります。
* メンテナンス期間内にレプリケート ジョブが行われていた場合、メンテナンス終了後自動的に複製が開始されます。
* メンテナンス期間中の Cloud Hybrid を起点とする Microsoft 365 のバックアップ ジョブは失敗する可能性があります。
* 期間中は断続的な発生が予想されます。本影響について懸念がある場合、事前にジョブの実行時間をメンテナンス時間外に変更することをお勧めします。

弊社では万全の体制で対応する予定ですが、該当期間中に何かお気づきの点がございましたら弊社サポートセンターまでご連絡ください。

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定期(月次)メンテナンスについての詳細は、以下のサイトを確認ください。
Arcserve UDP Cloud Hybrid の定期 (月次) メンテナンスについて
https://support.arcserve.com/s/article/Planned-Monthly-Maintenance-Information-JP?language=ja


【Arcserve Japanサポート】
サポートポータル： https://support.arcserve.com/s/?language=ja
Tel: 0120-702-660（営業時間：平日 9：00～17：30)




Dear Customer

Thank you for using Arcserve Cloud Service (UDP Cloud Hybrid).
This is to inform that we are planning to perform the following maintenance related to cloud services.


Thursday, May 19, 2026, 12:30 pm - Tuesday, May 19, 2026, 10:30 pm / (Japan time)

[Target]
JPN (East Japan) Region
JPN (West Japan) Region

[Description/Impact]
During this maintenance, our team will be performing security updates and optimizations to ensure the highest level of security and performance.
Please note that brief service interruptions may occur during the maintenance window.
Please check the following for the impact on your product.


・During this period access to the instance and replication jobs may be intermittently stopped.
・If a replication job is started during the maintenance period, replication will restart automatically after the maintenance ends.
・Microsoft 365 backup jobs originating from Cloud Hybrid during the maintenance window may fail.
・Intermittent occurrence of the above mentioned is expected during the maintenance period. If you are concerned about this impact, we recommend that you change the execution time.

If you are concerned about this impact we recommend that you change the execution time to outside of the maintenance window in advance.
Please contact our Support Center if you have any concerns during this time.

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For more information on regular (monthly) maintenance, please refer to the following website.
https://support.arcserve.com/s/article/Planned-Monthly-Maintenance-Information-JP?language=ja


Arcserve Japan Support
Support Portal: https://support.arcserve.com/s/?language=ja
Tel: 0120-702-660 (Business hours: 9:00 - 17:30 weekdays)
Apr 29, 19:58 UTC
May 18, 2026

No incidents reported.

May 17, 2026
Network Maintenance - New York 1
Completed - The scheduled maintenance has been completed.
May 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 04:00 UTC
Scheduled - The network provider for our New York datacenter is going to be performing scheduled maintenance between:

Start time: 05/17/26 at 04:01 UTC
End time: 05/17/26 10:00 UTC

While we do not predict any outages to the cloud direct service, there may be degraded performance to our NY datacenters during this window.
May 13, 15:38 UTC
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

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