All Systems Operational

Arcserve Cloud Console (Cloud Direct / UDP) Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct JP Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct US-CA Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct US-NY Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct UK Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct DraaS UK/EMEA Operational
Arcserve Cloud Direct DraaS USA Operational
Arcserve UDP Cloud Hybrid Operational
90 days ago
99.76 % uptime
Today
Arcserve UDP Cloud Hybrid AWS Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid JP Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid US-CA Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid UK Operational
90 days ago
99.06 % uptime
Today
OneSystem - onesystem.storagecraft.com Operational
90 days ago
100.0 % uptime
Today
OneSystem - onesystem.exablox.com Operational
90 days ago
99.88 % uptime
Today
Management Portals Operational
90 days ago
100.0 % uptime
Today
License Management Portal EU Operational
90 days ago
100.0 % uptime
Today
License Management Portal US Operational
90 days ago
100.0 % uptime
Today
Arcserve License Portal – AERP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Resolved - This incident has been resolved.
Dec 11, 14:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 12:23 UTC
Investigating - We are currently investigating an issue with connectivity to our UK data center. Customers may experience problems starting or checking the progress of current backup jobs. We will provide updates as more information becomes available.

Regards,
Arcserve Support

Dec 11, 02:14 UTC
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Resolved - This incident has been resolved.
Dec 2, 16:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 15:29 UTC
Investigating - The Cloud Direct environment is currently in a degraded state. Engineers are investigating the problem and we will provide periodic updates.
Dec 2, 15:05 UTC