Update - We are continuing to work on a fix for this issue.
Oct 30, 2025 - 00:23 UTC
Oct 30, 2025 - 00:23 UTC
Identified - We're working with our service provider at the UK datacenter to resolve this issue - further updates will be provided soon.
Oct 29, 2025 - 18:24 UTC
Oct 29, 2025 - 18:24 UTC
Update - We are continuing to investigate this issue.
Oct 29, 2025 - 17:39 UTC
Oct 29, 2025 - 17:39 UTC
Update - We are continuing to investigate this issue.
Oct 29, 2025 - 14:53 UTC
Oct 29, 2025 - 14:53 UTC
Investigating - We are currently investigating an issue in communications with our UK datacentre. Some users with UK/European based services may experience a temporary loss of service while we work on restoring normal service.
Oct 29, 2025 - 13:34 UTC
Oct 29, 2025 - 13:34 UTC
Arcserve Cloud Console (Cloud Direct / UDP)
Degraded Performance
Arcserve Cloud Direct
Degraded Performance
Arcserve Cloud Direct JP
?
Operational
Arcserve Cloud Direct US-CA
?
Operational
Arcserve Cloud Direct US-NY
?
Operational
Arcserve Cloud Direct UK
?
Degraded Performance
Arcserve Cloud Direct DraaS UK/EMEA
?
Operational
Arcserve Cloud Direct DraaS USA
?
Operational
Arcserve UDP Cloud Hybrid
Partial Outage
Arcserve UDP Cloud Hybrid AWS
?
Operational
Arcserve UDP Cloud Hybrid JP
?
Operational
Arcserve UDP Cloud Hybrid US-CA
?
Operational
Arcserve UDP Cloud Hybrid UK
?
Partial Outage
OneSystem - onesystem.storagecraft.com
Operational
OneSystem - onesystem.exablox.com
Operational
Management Portals
Operational
License Management Portal EU
?
Operational
License Management Portal US
?
Operational
Arcserve License Portal – AERP
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.