Cloud Direct Degradation

Incident Report for Arcserve

Resolved

This incident has been resolved.

Posted Dec 02, 2025 - 16:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 02, 2025 - 15:29 UTC

Investigating

The Cloud Direct environment is currently in a degraded state. Engineers are investigating the problem and we will provide periodic updates.

Posted Dec 02, 2025 - 15:05 UTC

This incident affected: Arcserve Cloud Direct (Arcserve Cloud Direct JP, Arcserve Cloud Direct US-CA, Arcserve Cloud Direct US-NY, Arcserve Cloud Direct UK, Arcserve Cloud Direct DraaS UK/EMEA, Arcserve Cloud Direct DraaS USA).