All Systems Operational
Arcserve Cloud Console (Cloud Direct / UDP) Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct JP ? Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct US-CA ? Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct US-NY ? Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Direct UK ? Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid AWS ? Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid JP ? Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid US-CA ? Operational
90 days ago
100.0 % uptime
Today
Arcserve UDP Cloud Hybrid UK ? Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Archiving Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Archiving JP Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Archiving US-CA Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Archiving UK Operational
90 days ago
100.0 % uptime
Today
OneSystem - onesystem.storagecraft.com Operational
90 days ago
99.89 % uptime
Today
OneSystem - onesystem.exablox.com Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) Australia Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) Canada Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) Ireland Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) US-VA Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) US-UT Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) GCP Australia Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) GCP Canada Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) GCP Germany Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) GCP US Central Operational
90 days ago
100.0 % uptime
Today
Arcserve Cloud Services (DRaaS) GCP US West Operational
90 days ago
100.0 % uptime
Today
Arcserve File Backup and Recovery Operational
90 days ago
100.0 % uptime
Today
Arcserve File Backup and Recovery Australia Operational
90 days ago
100.0 % uptime
Today
Arcserve File Backup and Recovery Ireland Operational
90 days ago
100.0 % uptime
Today
Arcserve File Backup and Recovery US-UT Operational
90 days ago
100.0 % uptime
Today
Management Portals Operational
90 days ago
100.0 % uptime
Today
License Management Portal EU ? Operational
90 days ago
100.0 % uptime
Today
License Management Portal US ? Operational
90 days ago
100.0 % uptime
Today
Arcserve License Portal – AERP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
As part of our continued efforts to provide stable services, we will be performing maintenance to the Germany (EUW3) region Cloud Services infrastructure during this scheduled window. Intermittent issues with BMRs, file and folder recovery, conversion, and initiating new virtualizations may be experienced during this time. Uploads and existing virtualizations will not be impacted. If you are still experiencing issues after the maintenance, please attempt to restart the action.

Maintenance Start: February 26, 2024 @ 17:00 UTC
Maintenance End: February 26, 2024 @ 19:00 UTC

For any additional queries, please contact us through https://support.arcserve.com.

Regards,
Arcserve Support

Posted on Feb 25, 2024 - 02:23 UTC
As part of our continued efforts to provide stable services, we will be performing maintenance to the Australia region Cloud Services infrastructure during this scheduled window. Intermittent issues with BMRs, file and folder recovery, conversion, and initiating new virtualizations may be experienced during this time. Uploads and existing virtualizations will not be impacted. If you are still experiencing issues after the maintenance, please attempt to restart the action.

Maintenance Start: February 27, 2024 @ 17:00 UTC
Maintenance End: February 27, 2024 @ 19:00 UTC

For any additional queries, please contact us through https://support.arcserve.com.

Regards,
Arcserve Support

Posted on Feb 25, 2024 - 02:25 UTC
As part of our continued efforts to provide stable services, we will be performing maintenance to the US Central region Cloud Services infrastructure during this scheduled window. Intermittent issues with BMRs, file and folder recovery, conversion, and initiating new virtualizations may be experienced during this time. Uploads and existing virtualizations will not be impacted. If you are still experiencing issues after the maintenance, please attempt to restart the action.

Maintenance Start: February 28, 2024 @ 17:00 UTC
Maintenance End: February 28, 2024 @ 19:00 UTC

For any additional queries, please contact us through https://support.arcserve.com.

Regards,
Arcserve Support

Posted on Feb 25, 2024 - 02:28 UTC
As part of our continued efforts to provide stable services, we will be performing maintenance to the US West region Cloud Services infrastructure during this scheduled window. Intermittent issues with BMRs, file and folder recovery, conversion, and initiating new virtualizations may be experienced during this time. Uploads and existing virtualizations will not be impacted. If you are still experiencing issues after the maintenance, please attempt to restart the action.

Maintenance Start: February 28, 2024 @ 19:00 UTC
Maintenance End: February 28, 2024 @ 21:00 UTC

For any additional queries, please contact us through https://support.arcserve.com.

Regards,
Arcserve Support

Posted on Feb 25, 2024 - 02:30 UTC
Past Incidents
Feb 26, 2024

No incidents reported today.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 17:00 UTC
Scheduled - As part of our continued efforts to provide stable services, we will be performing maintenance to the Canada region Cloud Services infrastructure during this scheduled window. Intermittent issues with BMRs, file and folder recovery, conversion, and initiating new virtualizations may be experienced during this time. Uploads and existing virtualizations will not be impacted. If you are still experiencing issues after the maintenance, please attempt to restart the action.

Maintenance Start: February 22, 2024 @ 17:00 UTC
Maintenance End: February 22, 2024 @ 19:00 UTC

For any additional queries, please contact us through https://support.arcserve.com.

Regards,
Arcserve Support

Feb 21, 14:51 UTC
Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 17:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 17:00 UTC
Scheduled - As part of our continued efforts to provide stable services, we will be performing maintenance on Cloud Direct. There may be intermittent service interruptions during this window.

Maintenance Start: February 21, 2024 @ 17:00 UTC
Maintenance End: February 21, 2024 @ 19:00 UTC

For any additional queries, please contact us through: https://support.arcserve.com

Regards,
Arcserve Support

Feb 9, 20:18 UTC
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.