Cloud Hybrid JP1 Partial Outage

Incident Report for Arcserve

Resolved

This incident has been resolved.
Posted Jul 04, 2026 - 22:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 04, 2026 - 22:57 UTC

Identified

A number of customers utilizing our JP1 Data Centre may experience delays or issues performing replications to Arcserve Cloud. Our engineering team is working to restore service, and we will provide periodic updates.

Regards,
Arcserve Support
Posted Jul 04, 2026 - 17:43 UTC
This incident affected: Arcserve UDP Cloud Hybrid (Arcserve UDP Cloud Hybrid JP).
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