Cloud Hybrid US-CA Partial Outage

Incident Report for Arcserve

Resolved

This incident has been resolved.

Posted Mar 24, 2025 - 19:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 24, 2025 - 17:37 UTC

Update

We are continuing to investigate this issue.

Posted Mar 24, 2025 - 16:14 UTC

Update

We are continuing to investigate the issue.

Posted Mar 24, 2025 - 10:18 UTC

Investigating

A number of customers utilizing our US Data Centre may experience delays or issues performing replications to Arcserve Cloud. Our engineering team is working to restore service, and we will provide periodic updates.

Posted Mar 23, 2025 - 05:01 UTC

This incident affected: Arcserve UDP Cloud Hybrid (Arcserve UDP Cloud Hybrid US-CA).