We have completed major patching on the JP instances, including the latest security updates. To ensure everything is functioning correctly, we will be extending our maintenance for a couple more hours while we complete the validation process. We will keep you posted on our progress.
Posted Apr 17, 2025 - 12:33 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Thank you for using Arcserve Cloud Service (UDP Cloud Hybrid). This is to inform that we are planning to perform the following maintenance related to cloud services.
[Target] JPN (East Japan) Region JPN (West Japan) Region
[Description/Impact] During this maintenance, our team will be performing periodic (monthly)※1 Software updates and optimizations to ensure the highest level of security and performance. Please check the following for the impact on your product.
・During this period access to the instance and replication jobs may be intermittently stopped. ・If a replication job is started during the maintenance period, replication will restart automatically after the maintenance ends. ・Microsoft 365 backup jobs originating from Cloud Hybrid during the maintenance window may fail. ・Intermittent occurrence of the above mentioned is expected during the maintenance period. If you are concerned about this impact, we recommend that you change the execution time.
If you are concerned about this impact we recommend that you change the execution time to outside of the maintenance window in advance. Please contact our Support Center if you have any concerns during this time.